Frequently Asked Questions

Q: Why did NSGA create the NSGA MVP Verified Independent Dealer and NSGA All-Star Verified Independent Dealer programs?

A: NSGA wanted to provide independent retailers and dealers with a tool to help differentiate their businesses in the marketplace. The program is designed to tell customers an NSGA MVP Verified Independent Dealer and NSGA All-Star Verified Independent Dealer is much more experienced than someone printing t-shirts in a garage and they offer a specialized layer of service which may not be available from larger, publicly traded companies.

Q: What are the goals for the retailer and/or dealer who participates in the NSGA MVP Verified Independent Dealer and NSGA All-Star Verified Independent Dealer programs ?

A: The ultimate objective is to have the NSGA MVP Verified Independent Dealer and NSGA All-Star Verified Independent Dealer programs be a vehicle to help retailers and dealers grow their business opportunities with current and potential customers.

Q: How does the process work to determine an NSGA MVP Verified Independent Dealer and NSGA All-Star Verified Independent Dealer?

A: Dealers submit the application form and list of references to NSGA for review. The NSGA Team will review and determine whether the company meets the criteria for one of the two Verified Independent Dealer levels – “MVP” and “All-Star” – and will conduct reference checks. If NSGA is having trouble contacting references, the applicant will be asked to provide alternates. The NSGA Team may also review other independent sources of information to make its final determination, including but not limited to, social media company reviews, and Better Business Bureau company reviews.

Q: What are the obligations to me as a retailer/dealer to participate in the program?

A: Applying for the program is simple and easy. An important aspect of this program is to avoid adding to the already full set of challenges business owners face.

Q: I don’t have a retail presence but operate from a warehouse. Does this meet the requirement for operating out of a bricks-and-mortar facility?

A: Yes!

Q: Am I eligible to participate in the program if I am a member of a buying group?

A: Members of buying groups are eligible and encouraged to apply.

Q: How long does the process take once I apply?

A: NSGA anticipates 4 to 6 weeks to process the application and conduct reference checks to determine eligibility, depending upon responsiveness of the references.

Q: What happens if my company is approved to participate as a NSGA MVP Verified Independent Dealer and NSGA All-Star Verified Independent Dealer?

A: Your company will receive an approval letter from NSGA and a welcome toolkit to help Verified Independent Dealers get the maximum benefit from participating in the program.  The kit will include letters to be shared with potential customers, a window cling, logo stickers, and a copy of the press release NSGA will send to the local media identified on the application form. Your company will also be eligible to participate in exclusive NSGA MVP Verified Independent Dealer and NSGA All-Star Verified Independent Dealer program meetings and events.

Q: How long does the NSGA MVP Verified Independent Dealer and NSGA All-Star Verified Independent Dealer status last?

A: Both the NSGA MVP Verified Independent Dealer and NSGA All-Star Verified Independent Dealer statuses are good for 3 years, unless something substantial changes in your business to necessitate NSGA taking steps to reconsider the status. For example, if your company originally receives an NSGA MVP Verified Independent Dealer status, and then converts from privately held independent to publicly traded, the company would no longer be eligible to benefit from the program and a revocation process would be implemented.

 

 

Questions?

Contact Marty Maciaszek, NSGA Team Dealer Director, at mmaciaszek@nsga.org or (847) 296-NSGA (6742), ext. 1260.